Dear customer {tickets___ticket_owner} (User ID {tickets___ticket_user_id}),
We have received your edited ticket with ticket ID {tickets___id} on {tickets_modification_time} as follows:
| Ticket data | ||
| Ticket ID: | {tickets___id} | |
| Creation time: | {tickets___creation_time} | |
| Modification time: | {tickets___modification_time} | |
| State: | {tickets___ticket_status} | |
| Progress: | {tickets___progress} | |
| User data | ||
| Ticket owner: | {tickets___ticket_owner} | |
| User ID: | {tickets___ticket_user_id} | |
| Email: | {tickets___ticket_email} | |
| Contents | ||
| Subject: | {tickets___ticket_subject} | |
| Description: |
{tickets___ticket_description} |
|
| Response | ||
| Response: | {tickets___ticket_response} | |
We will turn to you soon regarding to the changes of your problem.
Best regards ...
